happy01 Posted March 24, 2015 Share Posted March 24, 2015 I hope everyone else has received the good news, I have Yep can't wait :-) Link to comment Share on other sites More sharing options...
tecman77 Posted March 25, 2015 Share Posted March 25, 2015 my UPS tracking still shows only that UPS label was created, but item is not yet in their hands! grrr... Link to comment Share on other sites More sharing options...
steve Posted March 25, 2015 Share Posted March 25, 2015 Ah, I see the same thing - I'm kind of hoping that it skips two steps when it does start moving, getting it on Friday will do me very nicely ta, live in hope (fingers crossed) Link to comment Share on other sites More sharing options...
tracerswed Posted March 25, 2015 Share Posted March 25, 2015 Ordered SR2122 from the same place on 19 March. Emailed today and got this reply: "We are sorry for the continuation of waiting, seen the great demand in these last 15 days, Article SR2122, us and GIVI finished the stocks; from half of next week we will be able ship all back orders " Just sit and wait .... :-/ Link to comment Share on other sites More sharing options...
happy01 Posted March 25, 2015 Share Posted March 25, 2015 Looks to me they were promised delivery from Givi today and it hasn't happened. Could have done with mine for weekend but doesn't look like it's going to happen Link to comment Share on other sites More sharing options...
tecman77 Posted March 25, 2015 Share Posted March 25, 2015 Ordered SR2122 from the same place on 19 March. Emailed today and got this reply: "We are sorry for the continuation of waiting, seen the great demand in these last 15 days, Article SR2122, us and GIVI finished the stocks; from half of next week we will be able ship all back orders " Just sit and wait .... :-/ That's the same bollocks I got last week! Link to comment Share on other sites More sharing options...
tecman77 Posted March 26, 2015 Share Posted March 26, 2015 emailed them this morning. not happy at all. my order is still stuck at same place since I got email with tracking number on Tuesday. We shall see their response... Link to comment Share on other sites More sharing options...
happy01 Posted March 26, 2015 Share Posted March 26, 2015 Today's reply Good morning, we see the parcel of a lots of order not adjourned by courier, we have just request information about this, in the local UPS service not scanning some parcel, but the confirm you'll receive adjournment in the end of this week, with delivery to you and other clients in the same situation, in the start of next week. thanks again for the availability, best regards Sovente srl - Accessori Moto Link to comment Share on other sites More sharing options...
tecman77 Posted March 26, 2015 Share Posted March 26, 2015 Today's reply Good morning, we see the parcel of a lots of order not adjourned by courier, we have just request information about this, in the local UPS service not scanning some parcel, but the confirm you'll receive adjournment in the end of this week, with delivery to you and other clients in the same situation, in the start of next week. thanks again for the availability, best regards Sovente srl - Accessori Moto got exactly same message Link to comment Share on other sites More sharing options...
happy01 Posted March 26, 2015 Share Posted March 26, 2015 Just asked have they shipped but none the wiser lol To try to clarify what is indicated, Monday there will be a status update by the courier, and the delivery was confirmed for the first days of next week to your address. our best regards Link to comment Share on other sites More sharing options...
tecman77 Posted March 26, 2015 Share Posted March 26, 2015 I had to responses today. first: Good Morning, we understand the concern, but we have to confirm the delivery to your home and to all customers who received the shipment tracking, in the first days of next week; take this opportunity to inform you that the application of the product code SR2122 was really very high and sudden, to the point to finish our stocks and those of the producer within a few days. we ourselves have been replenished this week in fact only less than half of the parts ordered, which have now far surpassed the one hundred pieces; expect in the next week, as promised to us, all the missing items in this provision. Hardly suffer from these situations, even if it happened and may occur with other items, but it is precisely because we try to satisfy our customers, we understand the inconvenience caused. We also confirm you that behind these words there is a healthy company that works keeping our commitments. How right, we apologize for the continuation of waiting, but we will provide what is required in the shortest time possible, not what we usually have, but what in this case we are permitted. Many thanks to you and to customers who have given their estimates against us, and for which we have always proceeded to satisfy as far as possible. Waiting to know you owners of the products ordered, we send to you and to all the owners of the new MT09 Tracer our sincere and heartfelt greetings. and then when I asked them if they 100% dispatched my order.... Good morning, Yes, the adjournment from UPS will be in monday of next week. thanks, at disposal Fingers crossed.... Link to comment Share on other sites More sharing options...
happy01 Posted March 27, 2015 Share Posted March 27, 2015 I had to responses today. first: Good Morning, we understand the concern, but we have to confirm the delivery to your home and to all customers who received the shipment tracking, in the first days of next week; take this opportunity to inform you that the application of the product code SR2122 was really very high and sudden, to the point to finish our stocks and those of the producer within a few days. we ourselves have been replenished this week in fact only less than half of the parts ordered, which have now far surpassed the one hundred pieces; expect in the next week, as promised to us, all the missing items in this provision. Hardly suffer from these situations, even if it happened and may occur with other items, but it is precisely because we try to satisfy our customers, we understand the inconvenience caused. We also confirm you that behind these words there is a healthy company that works keeping our commitments. How right, we apologize for the continuation of waiting, but we will provide what is required in the shortest time possible, not what we usually have, but what in this case we are permitted. Many thanks to you and to customers who have given their estimates against us, and for which we have always proceeded to satisfy as far as possible. Waiting to know you owners of the products ordered, we send to you and to all the owners of the new MT09 Tracer our sincere and heartfelt greetings. and then when I asked them if they 100% dispatched my order.... Good morning, Yes, the adjournment from UPS will be in monday of next week. thanks, at disposal Fingers crossed.... So it reads like Givi have let them down with promised delivery date and he promised them they will be there Monday to ship out hence ups tracking will update monday ? Link to comment Share on other sites More sharing options...
happy01 Posted March 27, 2015 Share Posted March 27, 2015 Also sounds like Givi are sending the parts to them via ups hence them mentioning ups and monday. Link to comment Share on other sites More sharing options...
steve Posted March 27, 2015 Share Posted March 27, 2015 I'm not having much luck with Givi!! In a moment of madness I ordered a colour matched cover for my V46, bought it from the same Italian supplier. They have informed me (if I understand the message correctly), it was placed on back order two weeks ago and Givi have now told them it is no longer in production and they have no stocks! I just hope the brake light plug for the top plate, which they also do not have stocks, will be available soon. There must be mayhem in Givi HQ! Link to comment Share on other sites More sharing options...
steve Posted March 30, 2015 Share Posted March 30, 2015 I see my rails have moved!!! UPS has the box, (collected 14:40) happy days - hope it's the same for everyone else. Link to comment Share on other sites More sharing options...
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