Garz747 Posted March 29, 2021 Share Posted March 29, 2021 After considerable thought and some sleepless nights Ive asked the dealer to replace my NEW '19 Tracer with another bike from their other location. Being extremely fussy, Id be staring at the gouges and scratches every time I'd enter my garage. Even the engine case was abraded when bike fell in delivery trailer.Tomorrow theyre picking it up and hopefully by Friday I can pick up the replacement. Drove this one 20kms and loved it lol. Will keep u all informed as to what transpires.... 4 Link to comment Share on other sites More sharing options...
Supporting Member knyte Posted March 29, 2021 Supporting Member Share Posted March 29, 2021 Good call, man. Undo that first scratch and ensure the next one will be your own while you were out somewhere enjoying it, at least 1 2015 FJ-09 / FJR touring bags / oil plug mod / Evotech rad guard / SW Motech bash plate / VStream touring windshield / Seat Concepts: Sport Touring / Vcyclenut ABS rings (speedo correction) / Cosmo RAM mount Link to comment Share on other sites More sharing options...
pilninggas Posted March 29, 2021 Share Posted March 29, 2021 id do the same. here in the uk, a dropped bike would be worth wholesale salvage - i see no reason why that would be different on the other side of the pond. A small amount off does not cover this and they need to supply a new bike. Link to comment Share on other sites More sharing options...
duhs10 Posted March 29, 2021 Share Posted March 29, 2021 I agree.. when I read the original thread I was thinking to myself that you were a much nicer person than me. I would have refused delivery on the spot. Glad to hear the dealer is getting it sorted. 4 '15 FJ-09 w/ lots of extras... Fayetteville, GA, USA Link to comment Share on other sites More sharing options...
andz Posted March 29, 2021 Share Posted March 29, 2021 (edited) Good man, I would have freaked out. I was at the dealer when they unboxed mine! Edited March 29, 2021 by andz 4 Link to comment Share on other sites More sharing options...
Premium Member 1moreroad Posted March 29, 2021 Premium Member Share Posted March 29, 2021 You've got to be happy with your purchase. You made the right decision for you. Link to comment Share on other sites More sharing options...
Torbeach Posted March 29, 2021 Share Posted March 29, 2021 Good call. Like you it would bother me every time I'd walk up to the bike. Good luck with your replacement. Link to comment Share on other sites More sharing options...
PhotoAl Posted March 29, 2021 Share Posted March 29, 2021 Good call! When you know a scratch is there it can really aggravate you. That's cool you got to be there when they unboxed it. You have a great dealer! Dealer I got my Tracer GT from was fantastic - I didn't have the options you do as I had agreed to purchase the bike, it was the last Tracer GT they had and I rode 250 miles to trade. Oh I was 1,400 miles from home at the time but so excited about getting a Tracer GT. I had wanted one for a while and when my bike broke on the second day of a 17 day trip I was ready to trade for sure. LOL canceled my reservations, spent 6 days in Grand Island Nebraska got parts and fixed my bike then rode 250 miles and traded then road 110 more miles to where I was staying. I noticed scratches on my sidecase lid when I was about to load it up. At that point I had a new bike which otherwise was perfect and a few scratches weren't going to stop me :-) they swapped out the 1st service cost so I was happy. I came back 3 days later and had the 600 mile service done. I dropped my Kawasaki ZX6R 636 one time. Sitting at a stop sign in the left turn lane, fella came from the right and was going to cut the corner. He tightened his turn and went to my right, I jumped off to get out of the way and couldn't hold it up and fell down. I have video of it! My wife's comment about my bike - "it's ok now it has scars like you" she was referring to scars from heart surgery and to repair a shattered kneecap. Nice sentiment but didn't make me feel any better :-) 2 Link to comment Share on other sites More sharing options...
Garz747 Posted March 29, 2021 Author Share Posted March 29, 2021 Thanks to the Tracer community for all your moral support! Will fill u in for further details. Fingers crossed! 2 Link to comment Share on other sites More sharing options...
Garz747 Posted March 31, 2021 Author Share Posted March 31, 2021 I now had to drive to my summer cottage yesterday and meet the rep to pick up the damaged bike. This time he wisely tied the back of the bike down as well . My replacement is being brought from another of their locations and supposedly will be ready Saturday. Had enuf- its a holiday long easter weekend and I would like the bike I paid for three weeks ago! Link to comment Share on other sites More sharing options...
peteinpa Posted March 31, 2021 Share Posted March 31, 2021 Yeah, on a brand new bike there is no other option. 2 Link to comment Share on other sites More sharing options...
Wintersdark Posted March 31, 2021 Share Posted March 31, 2021 For sure. I'd probably accept them straight up replacing every part with even the smallest scratch, but if I'm buying a brand new bike I'm not ok with it being all scratched up. 2 Link to comment Share on other sites More sharing options...
Warchild Posted March 31, 2021 Share Posted March 31, 2021 They should just come pick you up and take you to their dealership - then you ride it home. Link to comment Share on other sites More sharing options...
Garz747 Posted April 1, 2021 Author Share Posted April 1, 2021 Now waiting for new bill of sale and new vin number so I can sit on phone waiting for insurance co to answer...grrrrr Link to comment Share on other sites More sharing options...
Garz747 Posted April 3, 2021 Author Share Posted April 3, 2021 Just got the call this am (sat)Replacement . bike arrived from sister dealer 200kms away. Was never PDId and this location has no mechanic today! Always a suprise. Lost another weekend and pissed! 2 Link to comment Share on other sites More sharing options...
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