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Issue reinstalling k tech cartridges

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I’m not sure if I installed something in the wrong order/orientation or if I’m just not doing something right but I can’t get the fork cap to screw back on. The part with the threads in that picture doesn’t seem to be sticking up far enough for me to thread the fork cap back onto it. Any help is appreciated.


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1 minute ago, Ride365 said:

Have you reached out to KTech yet?

No, I haven’t. That would be the next step. I just figured someone from this forum might have a simple answer. I didn’t have this issue when I originally installed the cartridges so I’m assuming I’m just making a dumb mistake.

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