New recalls on Yamaha triples

[2and3cylinders]

I'm never lucky, so my FJ is included in the recall. I have not detected any issue with the risers though, and I spun them around and replaced the bars...

[wessie]

Anyone in the UK involved in this recall should have had a letter from Yamaha by now. My letter arrived some time after Good Friday as I have been on holiday.
 
My local dealer in Cheltenham is inundated with bookings so cannot offer a slot until next month. I'm leaving mine to do together with the 18,000 mile service in 1300 miles time.

[nicksta43]

Got my letter in the mail today. Will call the dealer in the morning to see how long I need to wait.

[norcal616]

Got mine also...gonna set an time up with dealership and bring it in when they have the parts and ride it home same day I drop it off...Im not letting em hold onto my bike till then -_- , not gonna play tjat game

[catrike16]

Got my recall notice today, Yamaha customer non service is quite simply the worst.
I have always had BMW and the difference is night and day.
check your insurance, Yamaha have issued a do not ride letter, yet they expect you at your expense to ship it to the dealer, so they sell you a faulty bike and then expect you to ship it.
I am not sure where you would stand if you had an accident whilst riding to the dealer on a bike that has a do not ride safety recall. Insurance companies need no excuse to deny claims. Check before you ride.
The customer non service guy kept saying " it says in the warranty rules we don't pay to ship back to the dealer" I told him repeatedly this is NOT a warranty issue, it wouldn't matter if the bike was n warranty or not! It is a mandatory safety recall.
How many recalls now, cam chain tensioner, gear shift selector, now this.
It's total BS and the company stinks in my opinion. Never again!

[ivabign]

 
   
    While the do not ride is annoying, this is clearly a CYA move on their part which I believe all manufactures do.
 
    You rave about Beemers (which I do like), but they are way more expensive to buy, way more expensive to maintain and by recent reliability ratings way more likely to break down or have issues. BMW is second to the bottom, Yamaha is ranked #1.
 
http://www.motorcycle.com/top10/the-10-most-reliable-motorcycle-companies.html/3
 
 
 
 
 
 

Got my recall notice today, Yamaha customer non service is quite simply the worst. I have always had BMW and the difference s night and day.
check your insurance, Yamaha have issued a do not ride letter, yet they expect you at your expense to ship it to the dealer, so they sell you a faulty bike and then expect you to ship it.
I am not sure where you would stand if you had an accident whilst riding to the dealer on a bike that has a do not ride safety recall. Insurance companies need no excuse to deny claims. Check before you ride.
The customer non service guy kept saying " it says in the warranty rules we don't pay to ship back to the dealer" I told him repeatedly this is NOT a warranty issue, it wouldn't matter if the bike was n warranty or not! It is a mandatory safety recall.
How many recalls now, can chain tensioner, gear shift selector, now this.
It's total BS and the company stinks in my opinion. Never again!

 

[nicksta43]

My dealer will not even order the parts without the bike being there. They won't release it until it's fixed either. Luckily I just recently bought a small car as the bike was my only transportation until a couple weeks ago. I wonder if they would have paid for a rental car or gave me a loaner. Seems like they should.

[nicksta43]

And I'm riding it there. I have no access to anything that could trailer it back and I'm damn sure not renting a truck and trailer.

[britelitebob]

And I'm riding it there. I have no access to anything that could trailer it back and I'm damn sure not renting a truck and trailer.

Send your dealer a certified letter telling them you are afraid to ride the bike in this condition so they need to either come and pick it up to do the recall or just give you a new bike to replace your defective bike which now is unsafe to ride.

[Cruizin]

And I'm riding it there. I have no access to anything that could trailer it back and I'm damn sure not renting a truck and trailer.

Send your dealer a certified letter telling them you are afraid to ride the bike in this condition so they need to either come and pick it up to do the recall or just give you a new bike to replace your defective bike which now is unsafe to ride.

 
And record the phonecall and share it here so we can all get a laugh!
 

[catrike16]

   
    While the do not ride is annoying, this is clearly a CYA move on their part which I believe all manufactures do.
 
    You rave about Beemers (which I do like), but they are way more expensive to buy, way more expensive to maintain and by recent reliability ratings way more likely to break down or have issues. BMW is second to the bottom, Yamaha is ranked #1.
 
http://www.motorcycle.com/top10/the-10-most-reliable-motorcycle-companies.html/3
 
 
 
 
 
 
 
 
 

Got my recall notice today, Yamaha customer non service is quite simply the worst. I have always had BMW and the difference s night and day.
check your insurance, Yamaha have issued a do not ride letter, yet they expect you at your expense to ship it to the dealer, so they sell you a faulty bike and then expect you to ship it.
I am not sure where you would stand if you had an accident whilst riding to the dealer on a bike that has a do not ride safety recall. Insurance companies need no excuse to deny claims. Check before you ride.
The customer non service guy kept saying " it says in the warranty rules we don't pay to ship back to the dealer" I told him repeatedly this is NOT a warranty issue, it wouldn't matter if the bike was n warranty or not! It is a mandatory safety recall.
How many recalls now, can chain tensioner, gear shift selector, now this.
It's total BS and the company stinks in my opinion. Never again!

 

[catrike16]

Ivabigin,
I wouldn't call my comments a rave exactly, also if you read what I wrote, I was referring to the quality of customer service not the bikes.
Regardless of the CYA I still say insurers will deny a claim if any opportunity arises to do so.
 
 

[snowflake]

Got my recall notice from Yamaha today. Same blah blah about lower handlebars hardware. I'll take it apart and have a look. Don't want to take the time to have s dealer mess with it.

[britelitebob]

Ivabigin, I wouldn't call my comments a rave exactly, also if you read what I wrote, I was referring to the quality of customer service not the bikes.
Regardless of the CYA I still say insurers will deny a claim if any opportunity arises to do so.
 

Well if they would just quit using derective parts and build Yamahas like they used to we wouldn't even have to bother with their lousy customer service.

[joeszup]

And I'm riding it there. I have no access to anything that could trailer it back and I'm damn sure not renting a truck and trailer.

Yeah, I called the dealership and they said "You'll have to bring the bike in so we can inspect it.".   
Told the guy on the phone, I'll bring the bike by, you can look at it, convince yourself that I have the right safety recall by reading the letter and verifying my VIN, then you can order the parts.  No way am I leaving my bike with them.  Here in Vancouver there are 1st hand stories of people dropping their bikes off for routine stuff, and not getting them back for weeks or even months.  Combine that with the trouble I've personally had, I'm not even sure I want to take it to them.